Refund policy

RETURN & REFUND POLICY

• Physical Products: Returns must be requested within 3 days of delivery. Items must be unused, unworn, with tags attached, and in their original packaging. Proof of purchase may be required.
• Digital Products: All sales are final once the digital product has been delivered or access has been provided. Digital products are not eligible for returns, exchanges, cancellations, or refunds, except where required by applicable law.
• Sale Items & Gift Cards: All sales are final.
• Damaged, Defective, or Incorrect Items: If your order arrives damaged, defective, or incorrect, contact us within 3 days of delivery so we can review the issue and make it right.
• Exchanges: We do not offer direct exchanges. If your item is eligible for return, you may return it and place a new order for the item you want.
• Return Shipping: Customers are responsible for return shipping costs on approved change-of-mind returns. Original shipping charges are non-refundable, except where required by applicable law. If your item arrived damaged, defective, or incorrect, contact us before sending anything back.
• Return Instructions: Do not send an item back without contacting us first. Approved returns will receive return instructions and the appropriate return address.

Questions or return requests:
jaime.adriance22@gmail.com